Privacy Policy collects personal information from our customers in the regular course of doing business. This resource answers some of your most frequently asked questions, and lets you know exactly how we protect the information you entrust with us.



Our primary goal in collecting any personal information is to provide you with an efficient and customized service and to advertise all the information provided by yourself to other members or visitors of the web site


CareProfessional Inc. ("") values our customers and we respect your privacy and personal information which is information about an identifiable individual (as defined by applicable privacy or data protection laws).


This privacy policy ("Privacy Policy" or "Policy") describes how treats your personal information obtained through the’s website and any subdomains [subsidiary websites] thereof, including those linked in the footer of the’s website (collectively "Website" and any mobile application ("App") owned and operated by (collectively referred to as "Platform") in this Privacy Policy. The Policy describes the kinds of personal information collects about you, why we collect it, how we use it, how we protect it, and under what circumstances we share it with third parties. This Policy also describes the decisions you can make about your personal information. You may require us to change, amend or delete the personal information that you have provided to us at any time.


The Platform may contain links to third parties' websites or apps. We are not responsible for the privacy practices or the content of those websites. The Platform may also contain links to terms and conditions and privacy policies of third party providers who provide tools or services on a website. Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those tools, services or websites.


The terms "you", "User", "Service Seeker" and "Service Provider" refer to individuals who use this Platform for the purposes of the Services offered.


In this Privacy Policy, "Personal Information" (also referred to as "Personal Data") means any information about an identifiable individual, such as your name, e-mail address, mailing addresses, gender, date of birth, picture any data about you that you elect to provide electronically through the Platform and any other information that identifies who you are. Registration Data (as defined in the TermS of Service and Personal Information will be used by solely in accordance with these Terms Of Services


Unless we explain otherwise in this Policy, the words and phrases used in this Policy have the same meaning as in the Terms of Service


As part of the normal operational procedures we collect and, in some cases, may disclose information about you. By accepting this Privacy Policy and our Terms of Services, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Terms of Services.


The Information We Collect:


When you sign up for a User Account through the Platform, you voluntarily give us certain personal information including your name, e-mail address, address, postal code/ZIP code, age and phone number. Use of the App may involve access to your location through your mobile device. You will be asked for permission before the App accesses and uses your location information. In addition, when you visit our Platform or contact us, we collect certain information about your activity on our Platform, as described below under the heading "Our Use of Cookies and Log Files".


By using the Messaging Platform available through the Platform, you agree that a copy of your messages and any voice calls made through the Messaging Platform will be recorded and stored for the purposes of safety and protecting our Users from misuse of’s Services. The recorded messages will only be stored for a period of time that is necessary to fulfil its purpose. The collection of information from the Messaging Platform is done so in accordance with the terms in this Policy.


If you have registered for the Payroll Services offered by, certain sensitive information including your Social Insurance Number, address and financial information including your bank account information is collected where it is necessary for the functioning of the Payroll Services, and will not be retained for longer than needed or upon termination of the Payroll Services. We call this personal information "Financial Information".


How We Use Your Personal Information


We use the Personal Information we collect about you in order to provide you with the Services offered by and you agree that we may use your Personal Information for the following purposes:


  1. 1. For the Services offered by through the Platform.
  2. 2. To support any requests or inquiries made by you.
  3. 3. To contact you from time to time with user or Service updates.
  4. 4. To assist you and the User(s) you have done (or have agreed to do) business with through's Services, including the Payroll Services (where applicable to you).
  5. 5.To customize, measure, report on and improve our services, content and advertising.
  6. 6.To learn more about you and your product preferences by looking at the IP address of your computer and your activity on the Website (among other things).
  7. 7. To promote services related to the Website or those of the and/or our affiliates.
  8. 8.To prevent, investigate or prosecute activity we think may be potentially illegal, unlawful or harmful.
  9. 9. To enforce our Privacy Policy and/or our Terms or any other purpose referenced herein or therein.


How We Use Personal Information:


As Job seeker we advertise all the information mentioned above on the website to attract potential employers allowing them to directly contact you by email or by phone.


As an Employer we advertise all the information on the website to attract job seekers allowing them to contact you directly by email or by phone.


To understand your needs and to analyze the suitability of our products and services for you


To establish, maintain and manage our relationship with you to provide products and services that have been requested 


To investigate and adjudicate any dispute or claim which relates to the products or services that we offer to you.


In order to protect ourselves from error, fraud, theft and damage to our goods and property we can verify your personal information along with messages that you send to other web site members


To enforce our terms and conditions,


We use cookies to understand your use of our website in order to customize and tailor the website to better meet your needs.


Your postal code allows us to generate your geographical location on a map displayed on the website with your profile or job posting.


We use your IP address to identify your geographical location.


Your profile details can be sent via email to other members to contact you with either job opportunities or to suitable applicants. When you send a message to other member using our system both your email address and your name is attached to this message. team can contact you by email or by telephone to offer new services. will send you updates via email regarding new members or job offers on the web site that match your needs.


Should you choose to suspend advertising or deactivate your account your contact information will be removed from your profile or job listing.


Personal Information will be collected, processed, stored and used by and may be passed to and processed by other companies under the instruction of Your Personal Information may be processed and/or stored outside of Canada. While undertakes measures to protect your Personal Information, when it is stored and/or processed in other jurisdictions, the laws of other countries may not provide the degree of protection for Personal Information that is available in Canada. If your Personal Information is transferred outside of Canada, it may be available to the foreign government of the country in which the information or entity controlling it is situated under a lawful order made in that country and used for purposes other than those described herein. By providing us with your information, you are allowing your Personal Information to be transferred outside of Canada. may use Google Analytics to gather statistics on web traffic, Platform usage and information on User behavior. Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilizes the Data collected to track and examine Application use, to prepare reports on an Application's activities and share them with other Google services. In addition, and its Website allows for User interaction with social media networks and other external platforms directly from the Website. The interaction and information obtained is subject to the terms and conditions and privacy policies of Google, and the social media and third-party platforms, respectively.


How do I opt out?


When you provide us with information, that be used for marketing purposes, to be shared with other companies or to receive newsletter there will be a box you can check off in order to not to have this information shared.


You can also deactivate your account.


Our Disclosure Policy


Due to the regulatory environment in which we operate, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting any of the foregoing), we may be required to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Websites. Accordingly, although we use industry standard practices to protect your privacy, we can not guarantee, nor should you expect, that your personally identifiable information or private communications will always remain private. In addition, we may share your personal information with third parties that offer related products or services. However, this will only occur with prior notification and with your consent.


Sharing Your Personal Information


In accordance with this Policy, we may share your Personal Information including Financial Information, with our service providers, and third parties involved in providing Payroll Services to you. We may also share information with our financial, insurance, legal, accounting or other advisors that provide professional services to us.


We will not disclose, share, sell or rent your Personal Information in personally identifiable form with any third party, except if, and to the extent necessary, in our good faith judgment, doing so is required to: complete the Services offered by, comply with laws or regulations, respond to a valid subpoena, order, or government request; establish or exercise the Company’s legal rights or defend against legal claims; investigate, detect, suppress, prevent or take action regarding illegal or prohibited activities, suspected fraud, situations involving potential threats to the reputation or physical safety of any person; or as otherwise required by law.


We may remove personal identifiers from your information and maintain and use it in anonymous form that may later be combined with other information to generate aggregated information. Such anonymous and aggregated information may be sold, traded, rented, or shared.


We will retain your personal information only for a time and to the extent necessary for the purposes for which it was collected as described in this Policy and for reasonable backup, archival, audit, or other similar purposes.


Our Log Files and Use of Cookies


We use browser tracking cookies (or "cookies"), which are small text files that are placed on the hard disk of a computer by a website. Cookies are uniquely assigned to you, and can only be read by a website or web server that issued the cookie to you. We also use browser "log files" which record certain information when you visit a website, including your internet protocol (IP) address. To improve your experience on our Platform, we use cookies and logs files to: recognize you when you return to our Platform; keep track of activity on our Platform and remember what items you have clicked on or viewed; study how you navigate through our Platform and which products you request in site searches so that we can improve the design, content and function of our Platform; and customize the message, content and delivery of online banner advertisements and e-mails that reflect how you navigate to and through our Platform based on your online behavior. We call this "Browsing Data". We may hire third party service providers to assist us in the collection and analysis of this Browsing Data collected through cookies, but none of your Personal Information is disclosed to these third party service providers


You have the ability to accept or decline our use of cookies. You can refuse cookies by turning them off or blocking them in your internet browser. If you decide to turn off or block cookies, our Platform might not function correctly.


Updating, Correcting and Accessing Your Personal Information


The accuracy of all the information on allows it run smoothly and efficiently. Therefore it is important that if there are any changes to your personal information updates are made by yourself by logging into the website and making the necessary changes. Alternatively you can notify us of any changes in information and we will be happy to update your details on your behalf.


At any time you can contact us to: stop receiving e-mails from us; review the personal information held by the Company in connection with your account; withdraw your consent for our use and disclosure of your information; request a list of third parties to which may have provided your personal information; close your account; and amend your personal information, where possible, by logging into your User Account.


If you contact us to do any of the things listed above, we may require you to provide sufficient information to allow us to identify you and tell you about the existence, use and disclosure of your Personal Information and this Personal Information will only be used for this purpose. If you contact us about your Personal Information, we will respond to your request within a reasonable time and at no cost to you.


Links and Third-Party Websites


We provide links on our Platform to other, third party sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. Any personal information you provide on linked pages or other sites is provided directly to that third party and subject to that third party's privacy policy. We strongly encourage you to review these policies at any site you visit. This Policy does not apply to such linked pages or other sites, and we are not responsible for the content or practices of any linked websites which are provided solely for your convenience.


This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.


Data Security and Integrity


We aim to provide you with a safe experience. We have in place certain physical, electronic, technological, and organizational safeguards to appropriately protect the security and privacy of your personal information against loss, theft, and unauthorized access, disclosure, copying use or modification. Please note, however, that while we try to create a secure and reliable Platform for users, the confidentiality of any communication or material transmitted to or from the Platform or via e-mail cannot be guaranteed.


We limit access to your personal information within to individuals on a need-to-know basis.


Children's Online Privacy Protection


The Platform is not intended for use by children under the age of 18 without the consent of their parent or legal guardian. does not knowingly collect or use any personal information from any children under the age of 13. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonably efforts to delete such personal information from our database.


Interpretation of this Privacy Policy


Any interpretation associated with this Privacy Policy will be made by our Privacy Officer.


This Privacy Policy does not create or confer upon any individual any rights, or impose upon any rights or obligations outside of, or in addition to, any rights or obligations imposed by Canada's federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada's federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.


Privacy Policy Changes


In order to accommodate changes to products, services, technology and legal requirements, may add, change or remove portions of our privacy commitment to ensure continued protection of your personal information.


Contact Us will make every effort to respond quickly to all inquiries related to any management issues, or the collection and disclosure of any personal information. If you have any questions, concerns, comments or complaints in relation to the policy or practices of in reference specifically to privacy issues, or your Personal Information, please contact us by e-mail at



About Us is one of the fastest growing service for finding quality care professionals. Our online job posting service is dedicated to matching families to the best care professionals available. We understand the importance of having top-notch help in your household, so whether you are looking for a nanny for your children, caregiver for your parents, special needs care, pet care, or a housekeeper, tutor and more, you can be rest assured that our online job posting service at is the right place for you.

Our Location
Calgary, Alberta, Canada